Goals
Define users' tasks to be done in order to reach certain goals
Define screens to be designed
Define features to be developed
[System Name]
[System Name]
[User Role]
"I want to [User Goal]"
Stage
Step 1
Step 2
Step 3
Step 4
Step 5
Step 6
Activities
Activity 1
Activity 2
Activity 3
Touchpoints
Screen 1
Screen 2
Screen 3
Infographics Template
Legend
Stages - main actions that User should take in order to reach an initial goal.
Activities - subtasks within a particular action.
Touchpoints - screens on the website/app where User should perform tasks.